If you aren’t happy with the products you purchased from VUZ Moto, we will happily accept a return for a full refund. Our 30-day return policy has no special catches or exceptions. All we ask is that you send the products back in the original packaging and that the products are in the same condition as when you received them.
Once your return is received and approved, a credit will be made in the original form of payment used usually within 7 days including original shipping charges.
If you wish to exchange a product, you will need to return the original items for a full refund and make a new purchase VUZ Moto. To ensure you get your gear fast, we encourage you to place a new order while we process your credit.
VUZ Moto offers one year warranty on all defective products. All VUZ Moto products are fully warranted with proof of purchase against defect in material and workmanship up to (1) year from date of purchase.
VUZ Moto warranties do not cover normal wear and tear on products such as: damage due to sun exposure, abrasions or scratches caused from adventuring. VUZ Moto warranty does not cover internal or external damage caused by abuse or mishandling.
If VUZ Moto products are proven defective, VUZ Moto will replace them at no cost to you. If VUZ Moto products are not considered defective, VUZ Moto will repair or replace your product at a reasonable charge with your authorization.